ReckonUp CRM

Company Name: ReckonUp

Company Website: www.reckonup.com

Founded in 1997

Location: Chattanooga, TN

Below is from the company website:

Our comprehensive customer-centric CRM solution can be the key to your dealership’s competitive advantage.

Most CRM systems are little more than glorified contact management systems but ReckonUp Enterprise CRM is a total business development solution. It keeps your customers’ needs in focus with comprehensive sales, service, and marketing processes. ReckonUp Enterprise CRM is a Software-as-a-Service solution, delivered simply, securely, and economically over the web.

Are you a current ReckonUp CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with ReckonUp CRM!

UDC Momentum CRM

Company Name: UDC (Universal Dealer Consultants)

Company Website: www.udcnet.com

Founded in ???? (Do you know? Let us know!)

Location: Irvine, CA

Below is from the company website:

Imagine an application that manages all customer interactions, from their first visit or phone call to their last – and beyond. Momentum! integrates your Business Development Center with your Sales and Internet Departments, sharing the same database – allowing your sales/service departments to market to existing clients or set service appointments at point of sale! With built in search tools and email functionality Momentum! becomes a comprehensive marketing program, allowing you to search your database of customers based on many different criteria – customizing your approach to any marketing initiative!

Appointment Scheduling	Easy to use scheduling tool that allows dealership personnel to create, manage, and confirm all appointments
Daily Planner	Serves as a reminder tool to manage all user tasks, appointments, and scheduled follow-ups
Follow Up Management	Interfaces with your DMS system providing the user with options to manage the different types of leads within the dealership, such as floor traffic or individual prospects
Marketing Tool	Allows management to target specific customers based on specific criteria in support of all marketing initiatives
Internet Lead Management	Follow up tool that manages the response time and follow up for all e-commerce leads

Momentum! is a web-based software system that enables dealerships Sales Department to manage customer interactions while providing a comprehensive marketing approach to customer lifecycle management.

Are you a current UDC Momentum CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with UDC Momentum CRM!

Autobase CRM

Company Name: Autobase

Company Website: www.autobase.net

Founded in 1988

Location: Indianapolis, IN

Below is from the company website:

Since 1988, Autobase Inc. has served dealers, dealer groups, state associations, and OEMs as the premier provider of Marketing and Sales Solutions in the automotive retail industry. A thorough knowledge of industry processes and cutting-edge technology are brought together in the Autobase suite of product solutions.

Are you a current Autobase CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Autobase CRM!

DealerPeak CRM

Company Name: DealerPeak

Company Website: www.dealerpeak.com

Founded in 1999

Location: Portland, OR

Below is from the company website:

What is CRM??

The simple answer a combination of Management Commitment, Process, and Technology all working together to maximize the value of each customer relationship.

AUTOMATICALLY CREATE WORK PLAN TASKS, PHONE CALLS ETC.

E-MAIL EVERY CUSTOMER WITH TARGETED OFFERS.

GET LETTERS OUT TO EVERY UP.

MEASURE STAFF PERFORMANCE ON ALL FOLLOW-UP ACTIVITIES.

Are you a current DealerPeak CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerPeak CRM!

VinSolutions MotorSnap CRM

Company Name: VinSolutions

Company Website: www.vinsolutions.com

Founded in 2003

Location: Overland Park, KS

Below is from the company website:

Why is VinSolutions’ MotoSnap CRM different?

MotoSnap is the leading Dealer CRM solution because it was designed by previous dealership owners, GMs, finance directors and salespeople. We understand car people. Most importantly, we understand technology and how it can help car dealerships sell more cars and become more profitable.

• Built from the ground up on the latest and greatest Microsoft technologies. Microsoft .NET, DHTML, AJAX, XML, and all the other cool buzzwords.
• 100% Internet based. No software or other components to install.
• Bi-Directional real-time DMS integration
• Inventory integration. View inventory prices, details, and photos in your CRM. Easily email the information to your prospects with our ILM
• True showroom control. Easy to use desk log instantly shows you who is on your lot and where they are in the sales process.
• Print sales forms to eliminate costly pre-printed forms and handwriting.
• 100% email integration. Receive and send non prospect related emails in the same place. No Outlook needed.
• MotoSnap doesn’t dictate your sales process. Configure your own sales process in the system and it will guide you to higher sales.
• Salespeople goal tracking
• Use the MotoSnap sales funnels to monitor and forecast sales.
• Advanced management reporting
• Enterprise level BDC department support across multiple stores.
• Full service department integration. View a customer’s sales & RO history from the same screen.
• Driver’s license scanning

Are you a current VinSolutions MotorSnap CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with VinSolutions MotorSnap CRM!

ADP w.e.b. CRM

Company Name: ADP Dealer Services

Company Website: http://adp.dealersuite.com

Founded in ???? (Do you know? Let us know!)

Location: Hoffman Estates, Illinois

Below is from the company website:

ADP w.e.b.CRM provides a suite of integrated, web-based tools that help dealerships:

• Reach and retain more profitable customers and drive more sales.
• Find, sell and keep high-value customers.
• Capture and follow up on leads from all sources – like phone, showroom, BDC and the Internet.
• Wisely spend your marketing and advertising dollars.

Are you a current ADP w.e.b. CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with ADP w.e.b. CRM!

Reynolds and Reynolds Contact Management

Company Name: Reynolds and Reynolds (Part Reynolds and Reynolds/UCS)

Company Website: www.reyrey.com

Founded in ???? (Do you know? Let us know!!)

Location: ???? (Do you know? Let us know!!)

Below is from the company website:

With Reynolds Contact Management helping capture and leverage information from customer interactions, retailers can drive opportunities throughout the entire shop, buy, and own cycle. Focused on comprehensive inbound and outbound dealership management system integration and sales process reinforcement, the solution helps a retailer quickly respond to leads, consistently contact existing customers, and efficiently manage customers’ privacy preferences to build strong relationships.

Are you a current Reynolds and Reynolds Contact Management client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Reynolds and Reynolds Contact Management!

DealerSocket CRM

Company Name: DealerSocket

Company Website: www.dealersocket.com

Founded in 2002

Location: San Clemente, CA

DealerSocket has a flash based page on their website to show explain their CRM tool. If you are a representative of DealerSocket and would like to let us know what your CRM tool is all about, PLEASE comment!!

Are you a current DealerSocket client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerSocket!

BZ Results BuzzTrak ILM

Company Name: BZ Results

Company Website: www.bzresults.com

Founded in ???? (Do you know? Let us know!)

Location: ???? (Do you know? Let us know!)

Below is from the company website:

BZ Results has a flash based presentation on their website to explain what their BuzzTrak ILM does. If you are a representative of BZ Results and would like to let us know what BuzzTrak is all about, please comment!!!

Are you a current BZ Results BuzzTrak ILM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with BZ Results BuzzTrak ILM!

NetTrak ILM

Company Name: NetTrak

Company Website: www.nettraklm.com

Founded in ???? (Do you know? Let us know!)

Location: Barker, TX

Below is from the company website:

Lead Management Software that:
* Manages all of Your Internet Lead sources.
* Manages Your Incoming Phone Leads.
* Manages Your Showroom Traffic.
* Powerful Tools for Your Sales Guides.
* Powerful Tools for Your Managers.
* Access Your Leads from From the Internet.
* Wireless Notification and Remote Access.
* Custom HTML e-mail Template Library.
* Auto e-mail for Dormant Leads and Delivered.

The NetTrak Advantage:
* Fully Developed By Retail Automobile People.
* Designed for ease of use.
* Low cost installation – No Additional Hardware.
* Low Monthly Service Fees
* No programs to install or updates to do.
* 7 Days a week live support.
* Designed for your data security.

NetTrak Facts:
* Used by Auto Dealers for over 5 years.
* Used by over 1,400 franchised Dealers Nationwide.
* Auto Press Ranks NetTrak as one of the Top Lead Managers.

Are you a current NetTrak ILM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with NetTrak ILM!

eLead CRM

Company Name: eLead

Company Website: www.eleadCRM.com

Founded in ???? (Do you know? Let us know!)

Location: Niceville, FL

Below is from the company website:

eLEAD provides a safety net around your entire dealership to capture prospect, customer and service department opportunities. Our proven sales processes allow you to manage your business in a simple easy to navigate graphical format while helping you maintain solid sales and follow-up processes.

eLEAD processes allow you to control every touch-point a prospect or existing customer has within your store. Selling opportunities, follow up and marketing plans are managed by established workflows within eLEAD.

	Prospects		Re-Marketing
	Logging		Reminders
	Follow-up		Deliveries
	Reports		Internet
	Existing Customers		Appointments
	Service		Letters / E-mail

 

Whether you run a full scale BDC or operate with a single marketing coordinator, own 1 store or 20 stores, we all want to maximize every selling opportunity. eLEAD has the ability to function within any dealership or management situation.

Are you a current eLead CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with eLead CRM!

iMagicLab Dealer CRM

Company Name: iMagicLab

Company Website: www.imagiclab.com

Founded in ???? (Do you know?  Let us know!)

Location: Owing Hills, MD
Below is from the company website:

Simple yet advanced, DealerCRM offers quick and easy access to the information you need about your dealership. Add customers in a couple simple steps by using our Drivers License Scanning integration in Kiosk Mode or log your floor traffic in a few quick clicks. We know that you don’t have time to stare at a computer screen all day, so we make it effortless to add customers, access reporting, update inventory, send email, print reports and everything else your dealership demands of DealerCRM.

Are you a current iMagicLab’s Dealer CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with iMagicLab’s Dealer CRM!

Dealer.com Lead Machine ILM

Company Name: Dealer.com

Company Website: www.dealer.com

Founded in 1997

Location: Burlington, VT

Below is from the company website:

Manage everything—leads, sales processes, inventory, content and advertising—all in one central location with ControlCenter™, the industry’s most user-friendly online management system.

LeadMachine™ Lead Manager:

Track and organize leads from your own website, AutoTrader, Cars.com, Autobytel, regional websites and more. Monitor ROI and take control of your dealership’s success on the Internet.

Are you a current Dealer.com Lead Machine client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealer.com’s Lead Machine!

Cobalt Lead Manager Customer Central (LMCC)

Company Name: The Cobalt Group

Company Website: www.cobalt.com

Founded in 1995

Location: Seattle, WA

Below is from the company website:

Internet marketing creates high volumes of high quality leads, but dealers also need solutions to help manage and convert leads into customers. Cobalt’s Lead Manager Customer Central (LMCC) helps dealers turn valuable leads into lifetime customers. LMCC makes it easy to capture, track, organize, and follow up promptly with every single lead:

• Turn every lead into an appointment
• Keep salespeople focused on selling
• Get total control over email leads
• Organize leads the way to match the salesteam’s processes
• Route leads to the right person or team
• Review sales team performance reports

Are you a current Cobalt client or have you used their products or services in the past? If you, please comment and tell us about your experiences with The Cobalt Group!

ProMax Online CRM

Company Name: Promax Online

Company Website: www.promaxonline.com

Founded in 1995

Location: Davenport, IA

Below is from the company website:

Throughout it’s history, Dealer Marketing Services, Inc. has provided industry leading technology to automotive dealerships for their front end needs.

In September 1995, the first DOS based ProMax software installation was completed in a dealership for use in their special finance department, revolutionizing the special finance business for dealerships. Within two years, hundreds of dealerships were using ProMax, surpassing the number of dealerships using all competitive products combined!

Are you a current ProMax Online client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Promax Online!

AVV WebControl

Company Name: AVV WebControl

Company Website: www.avv.com

Founded in 1995

Location: Columbus, OH

Below is from the company website:

Applied Virtual Vision was started in 1995 by Dan Vogel and Chris Lentz in Columbus, Ohio as an Internet development company that also specialized in CD-Rom and print conversion. Dan’s previous experience working in the automotive industry steered the company toward web site development for car dealerships.

With Dan’s vision and Chris’ technical skills, they have taken AVV from a start-up company a few years ago, to one of the leaders in the industry doing web sites and downloads for automotive dealers.

And now, with AVV’s Internet Sales Management (ISM) tool, they have managed to develop a user-friendly dealership-centered tool. ISM is a continually developing product that grows with the needs of the client, and that is how AVV plans on going one step beyond the competing cookie-cutter products.

Are you a current AVV WebControl client or have you used their products or services in the past? If you, please comment and tell us about your experiences with AVV WebControl!

Higher Gear

Company Name: The Higher Gear Group

Company Website: www.highergear.com

Founded in 1995

Location: Chicago, IL

Below is from the company website:

Software:
The Higher Gear Group’s easy-to-use Showroom/Customer Relationship/Lead Management System software provides superior control and accountability of the entire sales, prospecting, trade-cycle, service and owner follow-up process.

Using The Higher Gear Group software has increased sales, profit, and customer satisfaction/retention at dealerships throughout the world. This system provides a very user-friendly format for the valuable real-time information that you and your sales force require.

Training:
Start-up in dealership
On-site follow-up visits
Real-time training via Internet
Individualized to each dealership’s unique selling process
Optional training facility 12 miles from O’Hare International Airport

Support:
Remote monitoring to verify everyone is using the system
24-hour support lines for custom software, technical support and training
Assistance and review of statistical analyses and reports with sales managers

Are you a current Higher Gear client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Higher Gear!