I’ve moved this blog to www.DealerInternet101.com

I’ve moved this blog to www.DealerInternet101.com and am updating this site using WordPress.org’s self hosting method.

Check it out @ www.dealerinternet101.com.

Thanks,

Patrick Workman

patrickworkman@gmail.com

206-334-7495

AIM: ddcpatrickw

Different Look – Different Feel – More Learning Ahead…

The reason my site looks different is that I have recently changed how it is being hosted.  Yesterday I changed from WordPress.com to WordPress.org.  What’s the difference??

WordPress.com is a free service that is a hosted solution, which means that there is no software requirement.  No downloads.  No installation or server configurations.  It’s all done for you on the back end, behind the scenes.  To set it up you go to WordPress.com, sign up, and away to go.  The limitations of this option is that you can’t do much in the way of customization or use the thousands of plug-ins available for WordPress on the Internet.  The option works great though and if you can use email, you can use WordPress.com.

WordPress.org requires a software download and some server space.  I signed up for a web server account at BlueHost.com, which was $6.95/month.  Then I fumbled around trying to get the software installed on my server.  WordPress.org claims a ‘5-minute install’ on their software, but that must be for people that are more computer literate than me because I spent an hour trying to get it working with no luck.  The nicest thing I discovered was the WordPress Instal4Free Team.  After going to the site, you give them your contact information and then they email you a list of questions about your account, your server space, and so on.  Then they go to your server and install the software for you….at no charge!  It was crazy!  I spent an hour trying to get the software working, contacted a free install service, and within 20 minutes, my WordPress.org blog was up and running.  VERY COOL STUFF!!! 

I’ve bought and read WordPress for Dummies and it has helped me walk through most of fumbling I’ve experienced.  I’d recommend this book to anyone interested in setting up and creating a blog as it is a really good introduction and resource.  In addition to the book, the Google Search bar on my Firefox browser has been a great ‘help’ menu.

I decided to go the WordPress.org route in order to learn as much as possible about this blogging platform.  In the upcoming days, weeks, months, and years, I will be experimenting with different plugins and themes to get DealerInternet101.com to look and feel the way I want it to.  My initial plan was to have a rating system for each vendor on the site that could be used to truly identify the best of the best with user generated content.  That is still my goal, but it is going to involve more fumbling to get the thing to work.

In the meantime, I hope you enjoy the content and that you participate loudly and often!

Google Local Business Center Listings – How Does Your Dealership Show Up?

Where is your dealership listed on Google’s Local Business Center Listings?  Are you listed?

Google’s Local Business Listings are part of Google’s ‘Universal Search’ that is attempting to blend local information with news, images, and videos for search terms.  Below is slide from David Kain’s JD Power Online Internet Roundtable Presentation that does an excellent job of showing the difference between paid, vertical, and organic listings on Google:

Getting listed in the paid search is simple.  Launch a pay-per-click marketing campaign and see your dealership listed as soon as Google processes your payment.   This is why Google’s stock price is in the $600+/share range.

If you want your website to be optimized in the organic listings, it is crucial that your website is being indexed properly by the search engines.  If your website has crazy graphics, flames, or purple gorillas holding balloons singing ‘Coom-by-ya‘, chances are your website isn’t going to be ranked very high by the search engines.  Search engines don’t have optical nerves like you and I  to see images and animation and frankly don’t have enough time to listen to your dealership’s website.  Before you do anything on your website, make sure it is inline with Google’s Webmaster Guidelines.

If a website yells on the Internet and the search engines (and more importantly, your customers) don’t hear it, does it make a sound?

BUT…with vertical search, getting listed is as easy as getting Google the information they require for your website.  Through Google’s Local Business Center, you are able to take control of your dealership’s information and make sure that each department is listed correctly.  If you Google your dealership’s city, state, and franchise and don’t see yourself listed, make sure you click here and take control of your dealership’s vertical search results ASAP.  In addition to Google, I also recommend going to Yahoo!’s Local listings and doing the same thing.

Another thing to be aware of are the reviews that are being posted by your customers about their experiences at your dealership.  It only takes a few negative reviews to turn a potential customer off on your business so make sure that your customer reviews are as positive as possible.  Don’t be afraid to reach out to customers that have left negative feedback in order to right any wrongdoing they feel that they have experienced at your store.

A few minutes spent on this simple task could result in more traffic, leads, and visibility in the future.

SeeToo – Video Sharing For Car Dealerships and Consumers

This is an interesting concept that I came across today that could be a great way for dealerships and consumers to ‘meet up’ virtually before meeting on the lot…

SeeToo.com is currently in Beta mode, but you can sign up as a Beta tester on their website. The basic concept behind SeeToo is a shared chat room where you can watch a video simultaneously with the person you are chatting with. Imagine being able to interact in the same virtual room as your prospects by just sending them a link and sharing video walk-arounds of vehicles you compiled. I think the coolest part of this technology is the way that you could interact with your prospects in a private environment to discuss their vehicle purchase needs in a personalized manner.

I use WebEx’s Meeting Manager to show dealerships what our Internet Marketing Solutions can do for them on a daily basis and have often thought that this technology would be extremely useful for dealership and consumer conversations. Instead of doing a basic talk-around of your virtual inventory, a SeeToo or WebEx type environment allows you to really connect with your customers to SHOW them the ins-and-outs of your products. These products and services are available today and dealerships that take advantage of these new virtual sharing environments will be able to stay that much further ahead of the competition. I expect to see more video sharing services like SeeToo come out in the future that will allow you to connect with your customers on a different level.

If you are utilizing a service like SeeToo or WebEx at your dealership, please let us know because I’d love to hear how they are working for you!

Higher Turnover

Company Name: Higher Turnover

Company Website: www.higherturnover.com

Founded in April, 2005

Location: Portsmouth, VA

Our Founders: Robert “Jake” Jacobson and Raymond Bonneau founded Higher Turnover in early 2005. Jake worked for Autotrader.com at the time and has held several sales positions within the automotive classified industry including both Autotrader.com and Trader Publishing Company. Ray is an accomplished software engineer and patent holder with full life cycle responsibilities on products with revenue in excess of $100 million.

Our Mission: To provide the highest quality professional websites for the smaller independent auto dealers in an effort to level the playing field with the larger dealers and without the larger costs normally associated. This will be done with 100% satisfaction in a format which even a first-time internet user is comfortable using. The end result will be tremendous savings of both time and money, enabling the customer to grow their dealership into the efficient money-making entity they’ve dreamed of since starting their business.

Our Customers: We work with dealerships of all sizes across the United States. Our focus is on independent dealers who have limited experience with online marketing and a limited budget, but still want a high level of training.

Our Products: Higher Turnover has 4 core products. First and foremost is custom website design for automotive dealers. Other offerings are inventory/lead management systems, eBay Motors listing applications, and search engine marketing. Our entire suite of products has been developed in-house and with a particular breed of dealer in mind: the dealer who needs things simple. Our system is easy to use for anybody, regardless of technical ability, and in addition to making lives easier, we also save dealers a tremendous amount of time/money.

Google’s Auto Industry Newsletter for Winter 2007

The Google Auto Newsletter team release their Winter 2007 Edition today. Most of the information is related to their AdWords program, but they do have an interesting piece regarding using Google TV Ads for media buys and tracking.

To be added to their email distribution list for future email, send a request to: auto-newsletter@google.com

To view their recent newsletter, follow this link http://www.google.com/adwords/newsletters/q407/auto/index.html

CarFolks.com – Social Networking for Car Buying?

This was bound to happen…

Today, Cleveland based CarFolks.com was announced. The company has billed themselves as being a “revolutionary new social networking site for ‘everything automotive’”.

The website currently is nothing more than a flash intro claiming that they will change the way we all shop for cars. You can view it here.

It will be interesting to see how this company gets off the ground. From the looks of it, it looks like it will be a new and improved version of AutoBytel’s MyRide.com product. I know that their is a HUGE segment of the population that would be interested in a one-stop shop for everything automotive, but don’t we already have that with the Autotraders, Cars.coms, and search engines of the world. This could be a big opportunity to dealerships to get involved if they are offering a mini-blog type service where their customer base can comment and review everything related to their dealership. They will also have a dealer rating feature to show potential customers the good, bad, and ugly of what car buying options are available in their market.

I’ll post updates as this project gets off the ground.

HotSwap.com for Car Dealerships

HotSwap.com is an interesting concept that recently had their website redesigned.

Instead of the standard still picture layouts most auto portal websites are using, HotSwap is based around video. They have everything from Geo Metros to Lamborghini Gallardos with video For Sale signs. The user-generated videos for the vehicles are VERY well done and should be used as an example for what can be done with an inexpensive video camera!!

I can only find a couple of dealerships that are using HotSwap.com to connect with their customers. Check them out here and here.

I think that we will see more and more websites and portals migrate to video based content like this to sell cars and homes in the future. It just makes since to see things for yourself versus guessing if the seller is a great photographer or has a great vehicle.

“Top Ten” Signs a Dealership is Not Serious About the Internet

This is a post from Dealer Impact’s Blog written by their President, Brian Cox, that is worth reading.  If your dealership falls into any of these categories, maybe it’s time for a change?

See the original post here

“Top Ten” Signs a Dealership is Not Serious About the Internet 

10. They have AOL or Hotmail email address.
9. They still have the Field of Dreams mentality (Build it and they will come)
8. The Internet Manager spends more time integrating that new flying airplane on the site than making sure leads get followed up.
7. They switch website providers every year trying to find a site that will sell cars for them.
6. The Internet Department thinks they can take the same number of smoke breaks as everyone else in the dealership.
5. Policies, Procedures, and Accountability don’t pertain to the Internet Department.
4. The newspaper is their primary advertising medium, where the average reader is 55 and the new generation doesn’t even pick it up.
3. They use Cobalt or Reynolds as their primary web solution because they were told to (can you say brainwash).
2. The GM/Owner doesn’t use the Internet so why would anyone else.
1. The dealership has handed over a multi-million dollar profit center to Internet Guru they wouldn’t trust to baby sit their 8 year old daughter.

Why You Should Create a Facebook ‘Fan’ Page For Your Dealership TODAY!!

Facebook recently announced their advertising platform and with it came the ability for businesses and individuals to create ‘fan’ pages. These pages are a great way generate buzz around your dealership and further extend your brand online.

Here are a few reasons it is a good idea to build a Facebook ‘Fan’ page for your dealership:

1. Fan pages are public pages. This means that they will be indexable by the search engines. Normally, Facebook pages are accessed through a login that is password protected. By having a Facebook ‘Fan’ page, hopefully customers will stumble upon your page while searching for automotive related terms in your area.

2. A ‘Fan’ page is a great way to provide updates to everyone in your network. Whether it be a community involvement project, or a weekend event, your updates will appear in each on of your fans newsfeeds.

3. When somebody becomes your ‘Fan’, everyone in their network will be notified via their newsfeed. This is a great way to get your dealership’s name in front of a large amount of potential customers through an online viral marketing effort.

4. You have 100% control of your page. Make sure you capture at least your dealership’s name before someone else or one of your competitors does.

5. Facebook ‘Fan’ pages are 100% FREE, easy, and only take a few minutes to create!! All you need is some basic information about your dealership, a logo, and your dealership website URL and you are done!

To create your page, click this link: http://www.facebook.com/pages/create.php

DealerRefresh.com Post – Part Deux

Here is my response in the Autotrader.com Pricing??? thread from DealerRefresh.com.

It’s a shame that far too many dealerships are more concerned with finding sales and service opportunities through 3rd party sources when they have a website that their customers can’t find online. AND…when their customer’s do find them online, they are forced to listen to cheesy jingles or Charlie and Chocolate Factory mini people talk about how great the dealership ‘experience’ is.

Goto Amazon.com, eBay.com, Google.com, BestBuy.com, Walmart.com, etc. and see what the biggest and brightest players online are doing. Try to emulate their Internet presences vs. trying to build a Walt Disney like experience on your website.

Here’s a secret…consumers have better things to do than visit your website to listen your jingles and TV commercials!! They won’t come back daily to ‘check you out’. The WWW has far too many options for your dealership to become the online version of WallyWorld.

Step back for a moment and take your Internet advertising offline…

Do you spend a majority of your offline ad budget on off-site sales?

THAT IS WHAT YOU ARE DOING WHEN YOUR BUDGET IS GOING TO 3RD PARTY PROVIDERS!!!

Invest in yourself before you spend your money elsewhere. If your virtual dealership isn’t the best it can be, why would you concentrate ANY effort on online portals?

3rd Party Leads – What have you done for me lately?

With the annual increases in each of the 3rd Party Lead Providers monthly fees, the question of ‘what have you done for me lately’ really needs to be addressed.

Typically, dealerships will view a ’successful’ campaign by how many vehicles were sold as a result of a particular marketing effort.  ‘7 people brought in our newspaper ad this weekend and we sold 2 cars.  What an ad!’ is the way ROI is typically measured with print, video, and radio advertising.  The beauty of the Internet is that you can determine, down to the penny EXACTLY what each Internet Lead provider is worth to your dealership.

If you are not doing this exercise on a monthly basis, I recommend you start ASAP!!!:

1.  Identify each of your Internet Lead providers.  These are your dealership website, your 3rd party leads, your manufacturer leads, and any other lead source that is supplying you with customer information in your market.

2.  Get the last three invoices from each of your Internet Lead Providers and find out if you are bound by any kind of contract.

3.  Using your ILM, CRM, or (if you are a caveman) your email account, calculate how many leads in the form of emails and phone calls each source has produced over the past 90 days.

4.  Average your monthly fee from your last three invoices and your average lead count from the past 90 days to determine the Cost Per Contact of each lead source.

The Cost Per Contact is the reason you are advertising online!!  The Internet is supplying leads to your dealership at a rate that is SIGNIFICANTLY less than ANY offline advertising source (See for yourself by performing the above exercise on your newspaper, radio, TV, and direct mail campaigns.  Prepare to be shocked!).  Make sure you are aware of the cost per contact for each one of your lead sources to REALLY determine what is cost effective and what isn’t.

BTW – Don’t be surprised if you find some $400/lead costs for 3rd Party Leads.  Just make sure you know about your contract end dates so you can take care of this problem once it is identified!!

I’ve complained to lead providers that they aren’t providing us with ‘good leads’, and in some cases, depending upon what their definition of a lead is, this can be correct.  BUT…a lead is someone that has expressed some interest in a product that you sell.   When all is said and done though, each incoming lead to your dealership is JUST like a walk-in customer, somebody looking for information on buying, trading, or servicing an automobile.  Make sure you have processes in place for constant communication for each of your customers and watch yourself sell more and make more!!!

AutoTrader.com Pricing??? Post from DealerRefresh.com

I posted the below message on DealerRefresh.com today.  I’ll never understand why dealers are paying to have their inventory leverage leads for themselves AND other dealerships in their market.  Crazy!!!

The most unfortunate part of this lengthly thread is that a majority of dealerships don’t understand what they are doing by participating in AutoTrader.com.

Without YOUR inventory, the 3rd party lead generating, portal business model doesn’t work!! If every dealership shut off their inventory feeds to Autotrader.com tonight, where would Autotrader.com’s website be tomorrow?

Here’s an exercise…

1. Pick a vehicle from your website and copy it’s VIN number

2. Paste the VIN number into Google, Yahoo!, or MSN

What do you see?????

Does the vehicle show online shoppers that the VIN number is parked at your dealership’s URL (your virtual lot)? Or is your vehicle only visible on the 3rd party sites that you subscribe to?

Web Design 101 isn’t being practiced by a majority of website providers in the Automotive Internet industry when it comes to your most valuable (and expensive) asset, your inventory.

Too many dealerships are 100% reliant on 3rd party lead providers because their inventory has been framed in using another 3rd party solution on their website due to their ‘website’ company not having an inventory module!! If your inventory is framed into a ‘New Inventory’ or ‘Pre-Owned Inventory’ section of your site, the ONLY chance an online consumer will find it is if they manage to stumble and fumble through your pieced together clunky website (very unlikely) or through an online automotive portal.

Here is Google’s take on frames:

‘Frames can cause problems for search engines because they don’t correspond to the conceptual model of the web.’

Until customers in your market are able to discover YOUR inventory on YOUR website through the search engines, sit back and enjoy the price hikes from each of your 3rd Party Lead sources…or do something about it!!!

Make sure your dealership isn’t cruising down the Information Superhighway in a 1972 Ford Pinto! The results are explosive.

10 Automotive Directories You Need To Be Included In

This is a great post from the guys at Dealer Website Review

While many directories & websites on the internet have recently been penalized by Google, niche directories have survived the storm. Directories & websites that are human edited and focused on a general topic can give site owners some powerful link juice as well as drive highly targeted to traffic to their site. Below we have compiled 10 high quality automotive directories & websites that are worth a visit and your dealership should be listed in.

1. AutoElf.com
This automotive search engine and directory site offers free listings in a variety of auto related categories. Get a preferred listing for maximum exposure.

2. DirectoryCar.com
An automotive directory that has everything you need to know about the auto industry. Free submissions with recipricol link.

3. Allthewebsites Directory
Website Promotion for webmasters and web site owners. Relevant categories such as Arts, Career, Automotive, Government, Internet etc., for promoting your website.

4. AngleseyMotoring
AngleseyMotoring is a directory of over 200 motoring related businesses and services on or near the Isle of Anglesey and Bangor, North Wales, UK.

5. Auto Enthusiast Online
Visit Auto Enthusiast , a resource for car enthusiasts to help them find information about all the automotive events (car shows, cruise-ins, conventions, races, track days, etc.) taking place March-November in the Southeast.

6. Global Auto Index
A comprehensive automotive directory featuring 1700 car makers and over 100,000 photos. This is a must see!

7. AutoFinder.com
A car buying guide and resource for consumers. Includes resources, links, articles and more.

8. Carvoice.com
Car Voice is your online review source! Features reviews by Aaron Esslinger as well as useful links, buying tips and more.

9.Crunchy LINK

10.Blog Directory

Blogs for Car Dealerships

You’ve heard about blogging and the benefits it might have for your dealership…but now what?

Managing and maintaining a blog with current content is something that you are going to have to work with your staff to accomplish. Blogs can be used for a variety of purposes. You can let customers in your market know about events at your dealership. You can inform the world about the community service and charity work you or your employees participate in. From a customer service standpoint, blogs are an excellent way for your customers to let you know how they feel in a moderated online environment.

Below are a few popular blog services:

Blogger is a free blogging service that was recently purchased by Google. WARNING – If you are serious about starting a blog for your dealership, DO NOT START WITH BLOGGER!! Blogger is extremely limited in terms of what you can do with it. If you start blogging with Blogger, you might discover that it will not handle what you would like and you’ll end up having to start over. You’ve been warned…

DealerInternet101.com is powered with WordPress. It has a fairly robust user interface and…is free! You have alot of flexibility with a WordPress blog when it comes to customization and your user interface. Signup for an account for your dealership…what can it hurt??

I haven’t used TypePad, but I’ve heard that it is a good service. I do know that one of the best dealership blogs I’ve seen, Checkered Flag’s Blog, uses Typepad…

If you build a blog for your dealership, or if you are just starting, comment below to let us know what is working and what isn’t!!!

Flickr For Car Dealerships

Flickr is a photo sharing site that allows you to post pictures of anything at your dealership. You can post your inventory, post pictures of your dealership, or post pictures of your events in second! Flick (owned by Yahoo!) is a free service.

To register for a Flickr account, goto this website: www.flickr.com

The nice thing about Flickr is that you can ‘tag’ each one of your photos to explain what they represent. If done properly, this is a great way to brand your dealership online with multiple images posted across the Internet with keywords and terms related to your store.

If you know of any dealerships using Flickr, or if you just signed up for an account and got started, comment below and let us know!!

Facebook For Car Dealerships

Facebook is one of the fastest growing social networking sites on the Internet. It is very similar to MySpace, but with an easy-to-use interface. They have recently allowed businesses to create profiles on their website, which is a free service.

Facebook’s claim to fame are the millions of applications the company has allowed developers from around the globe build on their open-source platform. These applications range from music players to photo slideshows to crossword puzzles. I don’t of any dealerships that are using actively using Facebook, but with hundreds of applications being developed daily, it’s only a matter of time before your inventory and specials could be integrated into a Facebook Application.

To register for a Facebook page, visit this website: https://register.facebook.com/

If you know of any dealership’s with Facebook pages, or if you just made one yourself, comment below and let us know about it!!

MySpace For Car Dealerships

MySpace was one of the first, and is currently the biggest, social networking sites. The premise of the website is pretty simple, you build a space and then invite your ‘friends’ into it. MySpace is a free service that your dealership can utilize to build a ‘friend’ network among your customers and their friends.

Your dealership can create a MySpace page by going to this website: http://signup.myspace.com/index.cfm?fuseaction=join

You can build a MySpace page in a matter of minutes. Get an account, build a profile page for your dealership, let your employees know about it, and get some ‘friends’!!! Once you create your page, comment on this page to let us know about it!!

YouTube For Car Dealerships

YouTube has provided dealerships an excellent opportunity to share commercials, videos, and product information with customers in your market. YouTube (owned by Google) is a free service and ANYONE can register a ‘YouTube Channel’. I recommend that if you do nothing else, register your dealership’s YouTube Channel ASAP!!

Click here for YouTube’s Account Registration page: http://youtube.com/signup

Once you get a channel for your dealership, you can fill it up with all types of video goodness. Got a TV commercial? Post it. Have you videotaped your salespeople doing walkarounds? Post them. Make sure that your video posts are indexable by the search engines by submitting detailed descriptions about what the video is all about. Remember, video is really cool, but search engines don’t have a way to ’see’ what is on each video. We have to wait for Web 3.0 for that!

ReckonUp CRM

Company Name: ReckonUp

Company Website: www.reckonup.com

Founded in 1997

Location: Chattanooga, TN

Below is from the company website:

Our comprehensive customer-centric CRM solution can be the key to your dealership’s competitive advantage.

Most CRM systems are little more than glorified contact management systems but ReckonUp Enterprise CRM is a total business development solution. It keeps your customers’ needs in focus with comprehensive sales, service, and marketing processes. ReckonUp Enterprise CRM is a Software-as-a-Service solution, delivered simply, securely, and economically over the web.

Are you a current ReckonUp CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with ReckonUp CRM!

UDC Momentum CRM

Company Name: UDC (Universal Dealer Consultants)

Company Website: www.udcnet.com

Founded in ???? (Do you know? Let us know!)

Location: Irvine, CA

Below is from the company website:

Imagine an application that manages all customer interactions, from their first visit or phone call to their last – and beyond. Momentum! integrates your Business Development Center with your Sales and Internet Departments, sharing the same database – allowing your sales/service departments to market to existing clients or set service appointments at point of sale! With built in search tools and email functionality Momentum! becomes a comprehensive marketing program, allowing you to search your database of customers based on many different criteria – customizing your approach to any marketing initiative!

Appointment Scheduling	Easy to use scheduling tool that allows dealership personnel to create, manage, and confirm all appointments
Daily Planner	Serves as a reminder tool to manage all user tasks, appointments, and scheduled follow-ups
Follow Up Management	Interfaces with your DMS system providing the user with options to manage the different types of leads within the dealership, such as floor traffic or individual prospects
Marketing Tool	Allows management to target specific customers based on specific criteria in support of all marketing initiatives
Internet Lead Management	Follow up tool that manages the response time and follow up for all e-commerce leads

Momentum! is a web-based software system that enables dealerships Sales Department to manage customer interactions while providing a comprehensive marketing approach to customer lifecycle management.

Are you a current UDC Momentum CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with UDC Momentum CRM!

Autobase CRM

Company Name: Autobase

Company Website: www.autobase.net

Founded in 1988

Location: Indianapolis, IN

Below is from the company website:

Since 1988, Autobase Inc. has served dealers, dealer groups, state associations, and OEMs as the premier provider of Marketing and Sales Solutions in the automotive retail industry. A thorough knowledge of industry processes and cutting-edge technology are brought together in the Autobase suite of product solutions.

Are you a current Autobase CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Autobase CRM!

DealerPeak CRM

Company Name: DealerPeak

Company Website: www.dealerpeak.com

Founded in 1999

Location: Portland, OR

Below is from the company website:

What is CRM??

The simple answer a combination of Management Commitment, Process, and Technology all working together to maximize the value of each customer relationship.

AUTOMATICALLY CREATE WORK PLAN TASKS, PHONE CALLS ETC.

E-MAIL EVERY CUSTOMER WITH TARGETED OFFERS.

GET LETTERS OUT TO EVERY UP.

MEASURE STAFF PERFORMANCE ON ALL FOLLOW-UP ACTIVITIES.

Are you a current DealerPeak CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerPeak CRM!

VinSolutions MotorSnap CRM

Company Name: VinSolutions

Company Website: www.vinsolutions.com

Founded in 2003

Location: Overland Park, KS

Below is from the company website:

Why is VinSolutions’ MotoSnap CRM different?

MotoSnap is the leading Dealer CRM solution because it was designed by previous dealership owners, GMs, finance directors and salespeople. We understand car people. Most importantly, we understand technology and how it can help car dealerships sell more cars and become more profitable.

• Built from the ground up on the latest and greatest Microsoft technologies. Microsoft .NET, DHTML, AJAX, XML, and all the other cool buzzwords.
• 100% Internet based. No software or other components to install.
• Bi-Directional real-time DMS integration
• Inventory integration. View inventory prices, details, and photos in your CRM. Easily email the information to your prospects with our ILM
• True showroom control. Easy to use desk log instantly shows you who is on your lot and where they are in the sales process.
• Print sales forms to eliminate costly pre-printed forms and handwriting.
• 100% email integration. Receive and send non prospect related emails in the same place. No Outlook needed.
• MotoSnap doesn’t dictate your sales process. Configure your own sales process in the system and it will guide you to higher sales.
• Salespeople goal tracking
• Use the MotoSnap sales funnels to monitor and forecast sales.
• Advanced management reporting
• Enterprise level BDC department support across multiple stores.
• Full service department integration. View a customer’s sales & RO history from the same screen.
• Driver’s license scanning

Are you a current VinSolutions MotorSnap CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with VinSolutions MotorSnap CRM!

ADP w.e.b. CRM

Company Name: ADP Dealer Services

Company Website: http://adp.dealersuite.com

Founded in ???? (Do you know? Let us know!)

Location: Hoffman Estates, Illinois

Below is from the company website:

ADP w.e.b.CRM provides a suite of integrated, web-based tools that help dealerships:

• Reach and retain more profitable customers and drive more sales.
• Find, sell and keep high-value customers.
• Capture and follow up on leads from all sources – like phone, showroom, BDC and the Internet.
• Wisely spend your marketing and advertising dollars.

Are you a current ADP w.e.b. CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with ADP w.e.b. CRM!

Reynolds and Reynolds Contact Management

Company Name: Reynolds and Reynolds (Part Reynolds and Reynolds/UCS)

Company Website: www.reyrey.com

Founded in ???? (Do you know? Let us know!!)

Location: ???? (Do you know? Let us know!!)

Below is from the company website:

With Reynolds Contact Management helping capture and leverage information from customer interactions, retailers can drive opportunities throughout the entire shop, buy, and own cycle. Focused on comprehensive inbound and outbound dealership management system integration and sales process reinforcement, the solution helps a retailer quickly respond to leads, consistently contact existing customers, and efficiently manage customers’ privacy preferences to build strong relationships.

Are you a current Reynolds and Reynolds Contact Management client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Reynolds and Reynolds Contact Management!

DealerSocket CRM

Company Name: DealerSocket

Company Website: www.dealersocket.com

Founded in 2002

Location: San Clemente, CA

DealerSocket has a flash based page on their website to show explain their CRM tool. If you are a representative of DealerSocket and would like to let us know what your CRM tool is all about, PLEASE comment!!

Are you a current DealerSocket client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerSocket!

BZ Results BuzzTrak ILM

Company Name: BZ Results

Company Website: www.bzresults.com

Founded in ???? (Do you know? Let us know!)

Location: ???? (Do you know? Let us know!)

Below is from the company website:

BZ Results has a flash based presentation on their website to explain what their BuzzTrak ILM does. If you are a representative of BZ Results and would like to let us know what BuzzTrak is all about, please comment!!!

Are you a current BZ Results BuzzTrak ILM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with BZ Results BuzzTrak ILM!

NetTrak ILM

Company Name: NetTrak

Company Website: www.nettraklm.com

Founded in ???? (Do you know? Let us know!)

Location: Barker, TX

Below is from the company website:

Lead Management Software that:
* Manages all of Your Internet Lead sources.
* Manages Your Incoming Phone Leads.
* Manages Your Showroom Traffic.
* Powerful Tools for Your Sales Guides.
* Powerful Tools for Your Managers.
* Access Your Leads from From the Internet.
* Wireless Notification and Remote Access.
* Custom HTML e-mail Template Library.
* Auto e-mail for Dormant Leads and Delivered.

The NetTrak Advantage:
* Fully Developed By Retail Automobile People.
* Designed for ease of use.
* Low cost installation – No Additional Hardware.
* Low Monthly Service Fees
* No programs to install or updates to do.
* 7 Days a week live support.
* Designed for your data security.

NetTrak Facts:
* Used by Auto Dealers for over 5 years.
* Used by over 1,400 franchised Dealers Nationwide.
* Auto Press Ranks NetTrak as one of the Top Lead Managers.

Are you a current NetTrak ILM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with NetTrak ILM!

eLead CRM

Company Name: eLead

Company Website: www.eleadCRM.com

Founded in ???? (Do you know? Let us know!)

Location: Niceville, FL

Below is from the company website:

eLEAD provides a safety net around your entire dealership to capture prospect, customer and service department opportunities. Our proven sales processes allow you to manage your business in a simple easy to navigate graphical format while helping you maintain solid sales and follow-up processes.

eLEAD processes allow you to control every touch-point a prospect or existing customer has within your store. Selling opportunities, follow up and marketing plans are managed by established workflows within eLEAD.

	Prospects		Re-Marketing
	Logging		Reminders
	Follow-up		Deliveries
	Reports		Internet
	Existing Customers		Appointments
	Service		Letters / E-mail

 

Whether you run a full scale BDC or operate with a single marketing coordinator, own 1 store or 20 stores, we all want to maximize every selling opportunity. eLEAD has the ability to function within any dealership or management situation.

Are you a current eLead CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with eLead CRM!

iMagicLab Dealer CRM

Company Name: iMagicLab

Company Website: www.imagiclab.com

Founded in ???? (Do you know?  Let us know!)

Location: Owing Hills, MD
Below is from the company website:

Simple yet advanced, DealerCRM offers quick and easy access to the information you need about your dealership. Add customers in a couple simple steps by using our Drivers License Scanning integration in Kiosk Mode or log your floor traffic in a few quick clicks. We know that you don’t have time to stare at a computer screen all day, so we make it effortless to add customers, access reporting, update inventory, send email, print reports and everything else your dealership demands of DealerCRM.

Are you a current iMagicLab’s Dealer CRM client or have you used their products or services in the past? If you, please comment and tell us about your experiences with iMagicLab’s Dealer CRM!

Dealer.com Lead Machine ILM

Company Name: Dealer.com

Company Website: www.dealer.com

Founded in 1997

Location: Burlington, VT

Below is from the company website:

Manage everything—leads, sales processes, inventory, content and advertising—all in one central location with ControlCenter™, the industry’s most user-friendly online management system.

LeadMachine™ Lead Manager:

Track and organize leads from your own website, AutoTrader, Cars.com, Autobytel, regional websites and more. Monitor ROI and take control of your dealership’s success on the Internet.

Are you a current Dealer.com Lead Machine client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealer.com’s Lead Machine!

Cobalt Lead Manager Customer Central (LMCC)

Company Name: The Cobalt Group

Company Website: www.cobalt.com

Founded in 1995

Location: Seattle, WA

Below is from the company website:

Internet marketing creates high volumes of high quality leads, but dealers also need solutions to help manage and convert leads into customers. Cobalt’s Lead Manager Customer Central (LMCC) helps dealers turn valuable leads into lifetime customers. LMCC makes it easy to capture, track, organize, and follow up promptly with every single lead:

• Turn every lead into an appointment
• Keep salespeople focused on selling
• Get total control over email leads
• Organize leads the way to match the salesteam’s processes
• Route leads to the right person or team
• Review sales team performance reports

Are you a current Cobalt client or have you used their products or services in the past? If you, please comment and tell us about your experiences with The Cobalt Group!

ProMax Online CRM

Company Name: Promax Online

Company Website: www.promaxonline.com

Founded in 1995

Location: Davenport, IA

Below is from the company website:

Throughout it’s history, Dealer Marketing Services, Inc. has provided industry leading technology to automotive dealerships for their front end needs.

In September 1995, the first DOS based ProMax software installation was completed in a dealership for use in their special finance department, revolutionizing the special finance business for dealerships. Within two years, hundreds of dealerships were using ProMax, surpassing the number of dealerships using all competitive products combined!

Are you a current ProMax Online client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Promax Online!

YourCarLot.com

Company Name: YourCarLot.com

Company Website: www.yourcarlot.com

Founded in 1999

Location: Clay, AL

Below is from the company website:

Manage your inventory via the Internet. No software to install on your computer or purchase. No license fee, or upgrades required. You are in TOTAL control of your inventory. You will have a secure login to update your inventory at anytime, from anywhere.

With the YourCarLot.com CARS Database, not only do you get the window stickers but you also get your own Website. The Internet is the best advertising you can buy to reach virtually millions of people. Have your own website, complete with e-mail. Join the many other dealers doing business online. Don’t get left behind! Take a test drive and see for yourself how easy it is for you to have your inventory online for millions to see!

You can have all this for less than you are currently spending on advertising in just one newspaper or magazine! Don’t waste time, find out how you to can have your own YourCarLot.com CARS Database Website today.

We handle all the details, from getting the domain name, designing the Website and providing the hosting.

Are you a current YourCarLot.com client or have you used their products or services in the past? If you, please comment and tell us about your experiences with YourCarLot.com!

DealerMade

Company Name: DealerMade

Company Website: www.dealermade.com

Founded in ???? (Do you know? Let us know!!)

Location: ??? (Do you know? Let us know!!)

DealerMade doesn’t have an About Us section on their website to show who they are. If you are a representative of DealerMade and would like to update your company’s information, please let us know!!!

Are you a current DealerMade client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerMade!

AutoRevo

Company Name: AutoRevo

Company Website: www.autorevo.com

Founded in ???? (Do you know? Let us know!)

Location: Dallas, TX

Pure Dealer doesn’t have an About Us section on their website to show who they are. If you are a representative of Pure Dealer and would like to update your company’s information, please let us know!!!

Are you a current AutoRevo client or have you used their products or services in the past? If you, please comment and tell us about your experiences with AutoRevo!

Autofusion

Company Name: Autofusion

Company Website: www.autofusion.com

Founded in 1998

Location: San Diego, CA

Below is from the company website:

Autofusion Corporation, founded in January 1998 and headquartered in San Diego, is a leading provider of products and services for automotive e-commerce. The company’s offerings facilitate significant sales efficiencies for dealers by helping consumers select cars and matching consumer selections with dealer inventory at the best prices.

New-car dealers, as well as portals and auto-related sites, are increasing revenues with Autofusion’s solutions. The Autofusion Configurator is at the core of Autofusion’s Suite of Products and Services, which also includes MatchMaker, Exact Search, Smart Search and Automine. These products are featured on CarPrices.com, Autofusion’s successful consumer Web site, as well as on several prominent third-party sites.

Are you a current Autofusion client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Autofusion!

VinSolutions

Company Name: VinSolutions

Company Website: www.vinsolutions.com

Founded in 2003

Location: Overland Park, KS

Below is from the company website:

VinSolutions™ is a software development and services company whose objectives are to collectively assist franchise and independent automotive dealerships market and sell more vehicles. Formed as a Delaware Corporation in 2003; VinSolutions™ provides detailed photo and  data collection services, combined with integrated inventory management and CRM solutions. VinSolutions™ also offers dealerships with a full array of technology software products that help auto dealerships market, brand, and sell more vehicles and be successful. VinSolutions University provides your dealership staff with Internet marketing process training and business development consulting.

Are you a current VinSolutions client or have you used their products or services in the past? If you, please comment and tell us about your experiences with VinSolutions!

XI Group

Company Name: XI Group (Part of Dominion Enterprises – www.dominionenterprises.com)

Company Website: www.xigroupauto.com

Founded in 1998

Location: White Marsh, MD

Below is from the company website:

XIGroup was founded as a web design company in 1998 by two Baltimore residents: Adam Dennis (Founder) and his Aunt Joy Bramble (owner of The Baltimore Times). The two partners hoped to leverage Adam’s strong technical experience and Joy’s advertising and marketing knowledge to provide customers with software that would take advantage of the internet as an emerging source of on-line marketing and sales strategies.

As the company evolved, Adam met Brian Burns of BaltimoreSun.com (formerly SunSpot.net), The Baltimore Sun’s on-line edition, who suggested that XIGroup and its services would be a perfect fit for the automotive industry. XIGroup partnered with I-Team Resources, Inc. who provided a staff of programmers and spent the next year recruiting a talented team that could expand on the company’s online solutions to accommodate the specific needs of the auto industry. By 1999, XIGroup was offering automotive websites that successfully integrated with the dealership DMS.

Over the next six years XIGroup enjoyed significant growth, driven not by products alone, but also an undying commitment to superior customer service. During this time, XIGroup retained over 95% of its customers and developed a reputation in the industry for exceeding dealer expectations.

XIGroup and I-Team Resources, Inc. worked closely together until XIGroup was acquired by Dominion Enterprises (Formerly Trader Publishing Co.) in April 2005. After the acquisition, most of the original staff remained which helped to ensure that XIGroup would be stronger than ever. While maintaining its core values and small company approach, the acquisition gave XIGroup access to resources and strategic partnerships that immediately expanded the company’s capabilities and automotive offerings.

Today, using the same winning combination of products and service, XIGroup continues to be a well-respected for providing engaging websites, personal service & proven technology at an unmatched value to the automotive industry.

Are you a current XI Group client or have you used their products or services in the past? If you, please comment and tell us about your experiences with XI Group!

eBizAutos

Company Name: eBizAutos

Company Website: www.ebizautos.com

Founded in 2001

Location: Las Vegas, NV

Below is from the company website:

eBizAutos is the leading provider of integrated inventory management and Internet marketing technology and services to the automotive marketplace. Our newly-released eBizAutos 4.0 makes it easy for you to consolidate your dealership’s separate Internet marketing systems into a single, more effective solution. Dealerships using eBizAutos experience a dramatic, measurable increase in lead generation and sales.

Are you a current eBizAutos client or have you used their products or services in the past? If you, please comment and tell us about your experiences with eBizAutos!

MotorWebs

Company Name: MotorWebs

Company Website: www.motorwebs.com

Founded in ???? (Do you know? Let us know!)

Location: Redmond, WA

Below is from the company website:

MotorWebs specializes in professional, unique web solutions for the automotive industry that convey your corporate image. We create effective graphical user-interface designs and navigation backed by the latest technology to help your Web site achieve your business goals.

We work closely with you to determine your marketing requirements. Our extensive experience providing web solutions for automobile dealers means your web sites and graphic designs are created with your business needs in mind, while conveying an image of quality and credibility. Our outstanding customer service means you’ll have timely answers to your questions without the typical wait times and impersonal service provided by many of our competitors.

You can make a first impression only once — Make sure it’s a good one! Our professional, unique designs provide an eye-catching and appealing way to deliver your marketing messages with impact. Our effective user-interface and navigational structures will help steer your visitors through your site.

Are you a current MotorWebs client or have you used their products or services in the past? If you, please comment and tell us about your experiences with MotorWebs!

izmocars

Company Name: izmocars

Company Website: www.izmocars.com

Founded in ???? (Do you know? Let us know)

Location: San Francisco, CA

Below is from the company website:

Izmocars creates custom auto dealer websites and online marketing solutions for Auto Dealers. For automotive dealers looking to expand the reach and breadth of their dealership, Izmocars is an indispensable resource. It is a uniquely successful online marketing solution for auto dealers who want to increase leads, conversions, a sales and profits.

Products and services include izmo OM; an online marketing tool, izmoRainmaker; internet marketing for auto dealers; izmoToolkit the internet tool for successful auto business; izmoweb Platform, its custom built websites; izmomail System, an interactive customer communication; izmoTrak-managed e-mail campaign system; THISS, The Hybrid Internet Sales System, and finally, izmoeBrochure, personalized vehicle brochures.

Through these feature-laden sites, auto dealers are able to attract more website visits, creating a heightened awareness of products and services to a vast market.

Since izmocars has a reputation throughout the automotive industry for driving more traffic to dealer website while increasing leads through online visits dealers have seen increased sales due to the izmo suite of products. Izmocars delivers what automobile dealers need to generate more business. Izmocars makes customers happen.

Are you a current izmocars client or have you used their products or services in the past? If you, please comment and tell us about your experiences with izmocars!

Smart Web Concepts

Company Name: Smart Web Concepts

Company Website: www.smartwebconcepts.com

Founded in ???? (Do you know? Let us know!)

Location: Roseville, CA

Below is from the company website:

With hundreds of customers nationwide, Smart Web Concepts is dedicated to providing successful web programs, lead-management systems and many other web-based products to ensure our clients have the right tools to help increase their leads and sales by driving new customers to their business.

Are you a current Smart Web Concepts client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Smart Web Concepts!

Link To The Future – LTTF

Company Name: LTTF

Company Website: www.lttf.com

Founded in 1997

Location: Tustin, CA

Below is from the company website:

Link To The Future is a woman owned Website Design and Development company located in Tustin, California. Link To The Future was established in 1997 by Janet Hansen, the President and Chief Executive Officer.

We offer a complete range of design and development services to make your website a driving force in your business strategy. Our key achievements in web design, development and E-Commerce solutions has provided us with a wide range of clientele. Our strong alliance with our customers has provided repeated business and referrals.

Are you a current LTTF client or have you used their products or services in the past? If you, please comment and tell us about your experiences with LTTF!

AutoJini

Company Name: Autojini

Company Website: www.autojini.com

Founded in ???? (Do you know? Let us know!)

Location: Ames, IA

Below is from the company website:

AutoJini focuses on drawing customers to your lot, driving sales and helping you manage your inventory and expenses. Our Virtual Showroom allows your customers to “visit” your dealership anytime of the day or night, from any location. This means expanding your market coverage, reaching customers across the country! When you consider that 80% of buyers search the internet for great deals, having an online presence is crucial to finding new customers and driving sales.

Are you a current AutoJini client or have you used their products or services in the past? If you, please comment and tell us about your experiences with AutoJini!

iDealer Network

Company Name: iDealer Network

Company Website: www.idealernetwork.com

Founded in ???? (Do you know? Let us know!)

Location: Irvine, CA

iDealer Network doesn’t have an About Us section on their website to show who they are. If you are a representative of iDealer Network and would like to update your company’s information, please let us know!!!

Are you a current iDealerNetwork client or have you used their products or services in the past? If you, please comment and tell us about your experiences with iDealer Network!

Dealer123

Company Name: Dealer123

Company Website: www.dealer123.com

Founded in ???? (Do you know? Let us know!!)

Location: ???? (Do you know? Let us know!!)

Dealer123 doesn’t have an About Us section on their website to show who they are. If you are a representative of Dealer123 and would like to update your company’s information, please let us know!!!

Are you a current Dealer123 client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealer123!

MJMI

Company Name: MJMI

Company Website: www.mjmi.com

Founded in 1995

Location: Clark, NJ

Below is from the company website:

From the beginning, MJMI found its niche with a combination of marketing savvy and state-of-the-art Internet tools for its clients. Equal priority was given to promotion, hosting power, online sales generation and quality design. This “complete package” equation has continued to add up to impressive growth for MJMI. Then Michael J. Motto Internet found itself the designer and host of a collection of winners in the Ziff Davis/Automotive News Best Dealership Website National Awards, including taking top honors for the Best Overall Site for three years in a row – 1999, 2000 and 2001.

Are you a current MJMI client or have you used their products or services in the past? If you, please comment and tell us about your experiences with MJMI!

Pure Dealer

Company Name: Pure Dealer

Company Website: www.puredealer.com

Founded in ???? (Do you know? Let us know!!)

Location: ??? (Do you know? Let us know!!)

Pure Dealer doesn’t have an About Us section on their website to show who they are. If you are a representative of Pure Dealer and would like to update your company’s information, please let us know!!!

Are you a current Pure Dealer client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Pure Dealer!

DealerPeak

Company Name: DealerPeak

Company Website: www.dealerpeak.com

Founded in 1999

Location: Portland, OR

Below is from the company website:

Dealerpeak is located in Portland, Oregon. Dealerpeak is the premier solution for automotive, RV, Marine and Motorsports dealerships who desire to bring together the phone, the floor and the web into one seamless system that drives sales and boosts customer satisfaction with the buying experience.

Are you a current DealerPeak client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerPeak!

Jazel

Company Name: Jazel

Company Website: www.jazel.com

Founded in ???? (Do you know? Let us know!)

Location: Lake Forest, CA

Below is from the company website:

Jazel is an internet software and services company providing web-based Enterprise Marketing Platforms (EMP) to our customers. Jazel software acts as a single point solution empowering customer centric businesses with an end-to-end application for the management of key customer touch points.

Our full suite of functionality has expanded considerably since our inception in 2003. It includes: website management, lead capture, lead delegation, business process management, email marketing, online advertisement management and customer relationship management. The product is comprised of a powerful toolset well suited for any business with the need for a dynamic web-presence and a corporate CRM philosophy.

Our Mission is to make the impossible possible, the possible easy and the easy elegant. We recognize this is a lofty goal and that is why we work so hard on our product and on our client’s solutions.

Are you a current Jazel client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Jazel!

Dealer Impact

Company Name: Dealer Impact

Company Website: www.dealerimpact.com

Founded in 1998

Location: Urbandale, IA

Below is from the company website:

At Dealer Impact Systems, we’re dealer focused and results driven. The dealership marketing business is the only business we’re in and our only goal is to help our clients sell more cars.

Founded in 1998, we are focused on helping automotive dealerships attract, close and retain more customers. Employing talented technology and marketing professionals, as well as an expert staff of customer service technicians and sales support personnel, we work every day to help our clients sell more cars through the use of innovative marketing and technology strategies. We serve as a holistic systems provider to create new profit centers and enhance others.

Are you a current Dealer Impact client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealer Impact!!

DealerOn

Company Name: DealerOn

Company Website: www.dealeron.com

Founded in ??? (Do you know? Let us know!!)

Location: Rockville, MD

DealerOn doesn’t have an About Us section on their website to show who they are. If you are a representative of DealerOn and would like to update your company’s information, please let us know!!!

Are you a current DealerOn client or have you used their products or services in the past? If you, please comment and tell us about your experiences with DealerOn!

TK Carsites

Company Name: TK Carsites

Company Website: www.tkcarsites.com

Founded in ???? (Do you know? Let us know!)

Location: Orange, CA

Below is from the company website:

TK Carsites is not just a technology company; we’re a marketing company that uses the Internet to drive more sales to your auto dealership! In fact, our management team has over 85 years of combined experience in the car industry. Not only can we develop a world class custom website for your automotive dealership, we will put the marketing in place to drive thousands of visitors to this site and the tools in place to convert these visitors into quality leads.

Even if you already have a website and just want more leads, we can help with that too. We have several proprietary products you can plug into your existing website to increase your lead quality and lead volume.

Our professional design team has expertise in all areas of website design including custom website design, custom flash design, ecommerce, SEO – Search Engine Optimization and SEM – Search Engine Marketing services.

Our design team is based around the best professional website designers, programmers, search engine experts and flash animation developers. We offer a wide range of custom services at affordable prices starting from small business presentation sites to advanced custom ecommerce solutions.

If you are running a small car dealership or a large automotive dealer group and are seeking the best design available, expert programming and high-end flash, TK Carsites will find a custom solution for you tailored for your dealer.

TK Carsites Website Design Company provides expert website design services and a detailed approach to each and every client. The creative web design, reliable programming solutions, simply the best flash animation that our professional team offers along with strong SEO – Search Engine Optimization and SEM – Search Engine Marketing techniques will help you establish a unique company image and presence on the Internet. We take into account every detail of your business presentation to create the website you have always wanted at a reasonable price.

Are you a current TK Carsites client or have you used their products or services in the past? If you, please comment and tell us about your experiences with TK Carsites!

ADP DealerSuite Websites

Company Name: ADP Dealer Services

Company Website: http://adp.dealersuite.com

Founded in ???? (Do you know? Let us know!)

Location: Hoffman Estates, Illinois

Below is from the company website:

At ADP Dealer Services we provide integrated computing solutions to nearly 25,500 auto, truck, motorcycle, marine and recreational vehicle dealers throughout the United States, Canada, Asia, China, Europe and the Middle East. We are the second largest business unit of Automatic Data Processing, Inc.

We are the leading provider of fully-integrated services and solutions to help dealers like you grow your business. We make it easy to achieve measurable results in every area of your operation.

We think beyond today and are continually developing innovative solutions that you’ll need tomorrow — solutions that continue to tackle the toughest challenges you face.

Are you a current ADP DealerSuite client or have you used their products or services in the past? If you, please comment and tell us about your experiences with ADP DealerSuite!

BZ Results

Company Name: BZ Results (Part ADP – www.adp.com)

Company Website: www.bzresults.com

Founded in ???? (Do you know? Let us know!)

Location: ????? (Do you know? Let us know!)

BZ Results has a flash based presentation on their website to show who they are. If you are a representative of BZ Results and would like to update your company’s information, please let us know!!!

Are you a current BZ Results client or have you used their products or services in the past? If you, please comment and tell us about your experiences with BZ Results!

Dealerskins

Company Name: Dealerskins (Part Dominion Enterprises – www.dominionenterprises.com)

Company Website: www.dealerskins.com

Founded in 2000

Location: Nashville, TN

Below is from the company website:

Dealerskins provides beautiful, powerful, distinctive web solutions to automotive dealers. Our expertise comes from real-world dealership experience and a passion for listening and responding to our dealers’ needs. In fact, our founders designed, built, and used the first Dealerskins website while working at a top-50 dealership group. They realized that automotive dealers require high-caliber, dynamic websites to meet car buyers’ needs. Dealerskins was founded in July of 2000 to serve those needs. Today, we’re bigger and better than ever, and still focused on helping dealers use their websites to sell more cars.

Are you a current Dealerskins client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealerskins!

Reynolds Web Solutions (Reynolds and Reynolds)

Company Name: Reynolds Web Solutions (Part Reynolds and Reynolds/UCS)

Company Website: www.reynoldswebsolutions.com

Founded in ???? (Do you know? Let us know!!)

Location: Sales/R&D – Plano, TX; Service and Support: Norfolk, VA

Below is from the company website:

Reynolds and Reynolds provides award-winning product, service, and training solutions that include a full range of retail and enterprise management systems, Web and Customer Relationship Management (CRM) solutions, learning and consulting services, documents, data management and integration, networking, and hardware leasing services. Reynolds’ customers comprise almost two-thirds of the automobile dealers and nearly all car manufacturers doing business in the U.S. and Canada. Reynolds International serves automotive retailers and OEMs through its partner network, as well as a worldwide consulting practice.

Reynolds Web Solutions offers a comprehensive suite of cutting-edge web solutions designed to help your dealerships Own the Internet™. With services ranging from web site design and real-time content management tools, search engine optimization, inventory management, hosting to internet process, and marketing and sales training, Reynolds offers a complete results-oriented web strategy.

 

Are you a current Reynolds Web Solutions client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Reynolds Web Solutions!

The Cobalt Group

Company Name: The Cobalt Group

Company Website: www.cobalt.com

Founded in 1995

Location: Seattle, WA

Below is from the company website:

For more than a decade, Cobalt’s exclusive mission has been to help automobile dealers and manufacturers increase their retailing effectiveness and profits. Cobalt is leading the industry with innovative marketing services, superb customer service, and unmatched industry experience.

Predicting the Internet would bring significant change to the way people advertised, bought and sold goods and services, John Holt co-founded The Cobalt Group in 1995. He was co-CEO until January 2000; since then he has served as the company’s sole president and CEO.

Under Mr. Holt’s guidance Cobalt has become a significant partner to the North American automotive industry. Cobalt provides automotive retailing applications and services to more than half the auto dealers in North America and nearly thirty automobile manufacturers. Cobalt’s industry-leading automotive retailing solutions span the customer lifecycle, helping dealers spend their marketing dollars more efficiently while maximizing the value of their prospects and customers.

Are you a current Cobalt client or have you used their products or services in the past? If you, please comment and tell us about your experiences with The Cobalt Group!

AVV WebControl

Company Name: AVV WebControl

Company Website: www.avv.com

Founded in 1995

Location: Columbus, OH

Below is from the company website:

Applied Virtual Vision was started in 1995 by Dan Vogel and Chris Lentz in Columbus, Ohio as an Internet development company that also specialized in CD-Rom and print conversion. Dan’s previous experience working in the automotive industry steered the company toward web site development for car dealerships.

With Dan’s vision and Chris’ technical skills, they have taken AVV from a start-up company a few years ago, to one of the leaders in the industry doing web sites and downloads for automotive dealers.

And now, with AVV’s Internet Sales Management (ISM) tool, they have managed to develop a user-friendly dealership-centered tool. ISM is a continually developing product that grows with the needs of the client, and that is how AVV plans on going one step beyond the competing cookie-cutter products.

Are you a current AVV WebControl client or have you used their products or services in the past? If you, please comment and tell us about your experiences with AVV WebControl!

Higher Gear

Company Name: The Higher Gear Group

Company Website: www.highergear.com

Founded in 1995

Location: Chicago, IL

Below is from the company website:

Software:
The Higher Gear Group’s easy-to-use Showroom/Customer Relationship/Lead Management System software provides superior control and accountability of the entire sales, prospecting, trade-cycle, service and owner follow-up process.

Using The Higher Gear Group software has increased sales, profit, and customer satisfaction/retention at dealerships throughout the world. This system provides a very user-friendly format for the valuable real-time information that you and your sales force require.

Training:
Start-up in dealership
On-site follow-up visits
Real-time training via Internet
Individualized to each dealership’s unique selling process
Optional training facility 12 miles from O’Hare International Airport

Support:
Remote monitoring to verify everyone is using the system
24-hour support lines for custom software, technical support and training
Assistance and review of statistical analyses and reports with sales managers

Are you a current Higher Gear client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Higher Gear!

Dealer.com

Company Name: Dealer.com

Company Website: www.dealer.com

Founded in 1997

Location: Burlington, VT

Below is from the company website:

Dealer.com was founded in 1997 in Burlington, VT. Since that time it has become a leader in the automotive web solutions space having created thousands of automotive websites and solutions for dealerships across North America. With offices now staffed in Manhattan Beach, CA as well as Burlington, VT the Dealer.com suite of web solutions has grown to include leading CRM and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world.

Are you a current Dealer.com client or have you used their products or services in the past? If you, please comment and tell us about your experiences with Dealer.com!